IT Maintenance Contracts

Introduction

We provide IT outsourcing services in the form of IT Maintenance Contracts.

IT Maintenance Contracts

Generally we have 2 type of yearly IT Maintenance Contracts:

  • Monthly Fixed charge - based on PC & Server quantity
  • Ad-Hoc charge - based on number of remote assistance and onsite support per month.

Price Range

Monthly Fixed Charge

  • RM 120 / PC per month
  • RM 250 / Server per month
  • Nominal Transport charges for outside KL and claimable parking
  • Scenario: Company has 10 PCs & 1 Server
    • RM 120 x 10 PCs = RM 1200
    • RM 250 x 1 Server = RM 250
    • Total RM 1450 per month. Fixed amount for unlimited onsite support.

Ad-Hoc Charge

Ad-Hoc Charge simply means we charge according to hours spent onsite or on remote support.

  • RM 120 per hour (PC related support)
  • RM 200 per hour (Server related support)